FESTIVAL FAQs

Seating in most venues is limited and on a first-come-first-served basis and Wildscreen cannot guarantee entry to all programmed events. You may be required to RSVP before the Festival for events that are expected to be particularly popular.

Pass holders will be emailed access to the virtual Festival platform in advance of the Festival.

Requests to transfer your ticket to an alternative person must be made in writing to bookings@wildscreen.org.uk before the festival begins. Such requests shall be approved or denied by Wildscreen in its sole discretion and a fee may be charged.

Virtual Passes (including Concession Virtual Passes) are not eligible for a refund. Other tickets are refundable until 10 August 2022. After this deadline refunds will only be issued in extreme circumstances at Wildscreen's discretion. A fee may be charged.
If you are in possession of a Full Hybrid Pass and unable to attend the live event in Bristol due to testing positive for COVID-19, you can request a transfer to an Online Pass with a partial refund of the difference provided.
In the event that the live events are unable to go ahead in Bristol, for example, due to changes in UK Government COVID-19 guidelines, we will convert to a fully online event. Full Hybrid Passes will be transferred to an Online Pass with a partial refund of the difference provided.
In the case of full event cancellation, a full face value refund will be issued, but any booking and transaction fees are non-refundable.

During the standard ticket pricing period, a special concession rate will be available at a massive 50% discount from the full pass price, bringing the price down to just £250+VAT to welcome an even wider audience to our Festival. You are eligible for this rate if you are:
Under 25 years old
Student in full-time education
65 years old or over
Unemployed
Please be prepared to provide proof of eligibility if requested. If you are unsure, please email the team at bookings@wildscreen.org.uk.

Everyone is welcome at Wildscreen Festival. Our team is striving to make sure our event is as accessible and inclusive as possible. 

Although we strive to make Wildscreen Festival 2022 as accessible as possible, unfortunately, due to the historic nature of the Cube Microplex, this can be difficult for wheelchair users and those with severe mobility issues due to steps required to access the venue, and between the various different levels inside.  All of our other venues for Wildscreen Festival 2022 will have ramp access and be fully accessible to those with mobility issues.

If you have any concerns about access to any of the venues, please do get in touch by emailing hello@wildscreen.org.uk.
Please share any specific access requirements with us via the registration form.

It is vital that we are all conscious of our impact on the planet when we are celebrating natural world storytelling. For this reason, we will implement preventative steps to ensure event impact is minimised. Wildscreen adheres to a bespoke environmental policy for each of our events, which you can read on our website. Read our full commitment here.
A small portion of each ticket purchase will go towards balancing the environmental impact of our event. We will calculate and publish a report detailing our event footprint and the steps taken to mitigate this.

Hybrid access means that more people than ever before can participate in our festival and make new connections.
Not only will we be welcoming delegates in person, but Wildscreen Festival 2022 will be accessible via livestream on a bespoke event platform during 10-14 October. All attendees will be able to continue to network, re-watch sessions and view our films for 3 months on our online platform, meaning you can tailor your experience and enjoy the festival for even longer!

You should be aware that you may be photographed or filmed at times throughout the event and the recordings may be distributed.
Registration includes important Delegate Updates which we will send you via email as well as subscription to our year-round e-news. Delegate updates contain vital information about accessing the Festival live in Bristol and the virtual platform. Should you not wish to receive this information, or our year-round e-news, please click on unsubscribe at the bottom of the last email received. We will never share your email or personal details with anyone else without your consent.
Your contact details will be published on a delegate list which is distributed to all attendees of Wildscreen Festival 2022. We will always respect your privacy and any personal communication between you and ourselves.
If you can't find the answer on our FAQ, don’t hesitate to ask us.